2018 UEM Edgenta Annual Report

2018 ACHIEVEMENTS 2019 PRIORITIES Client Solutions • • Secured Design & Build contracts for Pavement Structural Overlay from PLUS • • Healthcare Support clinched new wins from MoH for 9 State Clinics in Pulau Pinang • • Secured significant new overseas wins i.e. Tri-Service General Hospital, National Taiwan University Cancer Centre and Far East Memorial Hospital in Taiwan, Khoo Teck Puat Hospital, Tan Tock Seng Hospital and Sengkang General and Community Hospital in Singapore • • EPC clientele grew to include Hospital Universiti Sains Malaysia and PROTON • • Langkawi Hospital – 1 st in Malaysia to be recognised as a Green Hospital • • Secured integrated facilities management contracts for additional CIMB buildings, Afiniti Medini and wasl Asset Management Group for Deira Zone 1 and 2, Dubai • • Continue to embed a client first mindset in all facets of our business • • Elevating UEM Edgenta’s solutioning / origination capability • • To secure major national projects across healthcare support, infrastructure services and property & facility solutions sectors Technology • • In Infrastructure Services, introduced an in-house developed integrated enterprise system to track, monitor and manage infrastructure assets and maintenance operation services called Road Asset Management System (RAMS) • • Implemented mechanisation and UE Track™ system at: – – Hospital Sultanah Bahiyah, Alor Setar, Kedah – – Hospital Tuanku Fauziah, Kangar, Perlis – – Hospital Teluk Intan, Perak which includes the deployment of motor scrubber and KAIVAC cleaning system, Toilet Demand Inspection System (TDIS), Housekeeping Performance Based System (HPBS), Unified Clocking System (UCS) and Feedback Management System (FMS) • • Enabled linen tracking at hospitals and laundry plant with RFID (Radio Frequency Identification) tagging on linen managed, which eliminates loss of linen and enhances decision making on usage, stock level and replenishment • • The Edgenta Smart Connect platform together with client dashboards are operational at all managed sites of Property & Facility Solutions • • Continuous improvement and adoption of systems and applications to improve operational efficiency and achieve cost savings • • Data-driven asset management technology as an enabler to optimise clients’ assets, enhance experience and value-for-money to customers Stakeholder Management and Communication • • IEM Award for Contribution to the Engineering Industry in Malaysia – Facilities Management for the year 2018 by The Institution of Engineers, Malaysia (IEM) Council • • Awarded the BrandLaureate Brand Influencer of the Year Award 2017 – 2018 in Integrated Asset Solutions • • Nominated for Best IR Website and Most Improved Service for the Investor Relations Awards 2018 by Malaysian Investor Relations Association (“MIRA”) • • Received a Merit Certificate for the Company’s Annual Report 2017 from the National Annual Corporate Reports (NACRA) • • Boosted Investor Relations value with increased media exposure and engagement with the investing community • • Refreshed Brand Strategy as “Asset Management & Infrastructure Solutions” to provide clarity and strong positioning for business growth and expansion • • Continuous internal communications and relationship amongst employees through our People Value Proposition and engagement initiatives • • Undertake branding activities to increase exposure and recognition of UEM Edgenta’s brand • • Elevate external communication and engagement initiatives with key stakeholders such as clients, partners, governmental agencies, regulators, investors and media GROUP STRATEGY - STRATEGIC FOCUS AREAS Management Discussion & Analysis UEM Edgenta Berhad Annual Report 2018 About UEM Edgenta Chairman’s Statement 30