2018 UEM Edgenta Annual Report

As per BCM Framework, UEM Edgenta recognises that execution of the above BCM exercises is essential to deliver uninterrupted critical services which ensures the Group responding swiftly and appropriately in the event of disruption. Through these BCM programme, numerous engagements have been undertaken with internal stakeholders on their ownership of business continuity plan, improved understanding of managing crisis and disruptions and an opportunity to appraise and improve resilience and recovery knowledge. UEM Edgenta will continue to safeguard the interest of our stakeholders by ensuring the ability of business operations to recover and resume from a crisis through the implementation of BCM across the Group. Human Resources Management The internal control of UEM Edgenta Berhad is realised and supported by a formal organisational structure. This official structure is made of defined lines of authority, responsibility and accountability. These lines of authority, responsibility and accountability are continuously and transparently updated and improved to demonstrate good governance. Talent acquisition policies and guidelines are established within UEM Edgenta Berhad and its subsidiaries to ensure that the right candidates with the right competencies are selected to fill available positions at the right time. Potential candidates are subjected to a structured recruitment process which involves multiple behavioural interviews and psychometric assessments. To ensure that we are able to develop a capable, agile and competitive workforce, employees are provided with structured internal training, mobility opportunities and external development programmes. Technical skills training is also prioritised through the development of a technical competency framework and subsequent development interventions. These interventions are tied back to Individual Development Plan of our employees. As a member of UEM Group Berhad, UEM Edgenta Berhad is also guided by UEM Group’s Performance Management Policy. The existing performance management system has been refined and updated via Align Collaborate Execute (ACE) System to monitor and manage employees’ performance. People managers are continuously coached and trained to ensure a robust performance management. STATEMENT ON RISK MANAGEMENT AND INTERNAL CONTROL Management Information System (“MIS”) In the era of Industrial Revolution 4.0, the Group is increasingly investing in tools and solutions that allow processes, people and technology to be integrated into a single integrated network for data collection, data analysis, the evaluation of organisation development, and performance improvement. The Group has also embarked on cloud computing through partnership with Microsoft, using Microsoft Azure cloud platform to host, deploy and manage systems and applications. With cloud computing, the Group does not have to deploy extensive hardware, configure and manage networks and infrastructure in IoT deployments. As a result, this has helped to speed up development process while cutting down on development cost. The investment in cloud computing also offers the Group the ability to better oversee and manage a variety of its core business operations. Processes and policies surrounding cloud computing is in place to ensure the integrity and safety of data of both the Company and users. Disaster Recovery Planning Disaster Recovery Planning for the Group is a subset of Business Continuity Management (BCM). Data, systems and applications that are stored in the cloud ensures it is backed up and protected in a secure and safe location. Being able to access company’s data again quickly allows us to conduct business as usual, minimising any downtime and loss of productivity. Internal Audit The Group has established its own Internal Audit Department (“IAD”) and the internal audit functions of the Group were undertaken by the IAD auditors. The reviews are based on the Annual Audit Plan approved by the ARC. The results of such reviews are reported regularly to the ARC. The ARC holds regular meetings to deliberate on findings and recommendations for improvements by both the internal and external auditors on the state of the internal control system, and report back to the Board. The Group has also established a Management Audit Committee (“MAC”) to ensure effective actions are taken to address internal control weaknesses and proper closures of all audit issues highlighted by the IAD. The MAC is chaired by the MD/CEO and holds its meeting regularly. Internal control weaknesses identified during the financial period under review have been or are being addressed by the management. None of the weaknesses have resulted in any material loss that would require disclosure in the Group’s financial statements. Management Discussion & Analysis UEM Edgenta Berhad Annual Report 2018 About UEM Edgenta Chairman’s Statement 124