2018 UEM Edgenta Annual Report

Business Continuity Management (“BCM”) UEM Edgenta has completed the BCM life cycle phases for its corporate office. E m b e d d i n g B C M i n t h e O r g a n i s a t i o n ’ s C u l t u r e BCM Program Management Understand the Organisation Determine BCM Strategies Develop & Implement BCM Response Exercise, Maintenance & Review BCM Lifecycle The program included key exercises such as Call Tree Exercise and Desktop Walk-Through Exercise. These exercises cover the areas of crisis communication, IT disaster recovery plan, emergency response plan and business continuity plan. Below is the summary of the BCM Lifecycle activities and deliverables: BCM PROGRAM MANAGEMENT UNDERSTAND THE ORGANISATION DETERMINE BCM STRATEGIES DEVELOP & IMPLEMENT BCM RESPONSE EXERCISE, MAINTENANCE & REVIEW EMBEDDING BCM IN THE ORGANISATION’S CULTURE ACTIVITIES • Review BCM Programs and Roadmaps • Review & establish BCM Organisation Structure • Develop and approve BCM Program & Activities • Monitor BCM Initiatives • Identifiy, review and assess risk • Review and develop Questionnaire • Review and update Questionnaire • Conduct round table discussion • Validate data • Approval & finalise summary findings • Develop & revise recovery strategy • Cost & benefit analysis • Review & validate data • Approval • Document & update Recovery Plan • Set-up alternate sites, infra-structure & facilities • Validate data & approval • Endorsement • Distribution of plans • Prepare & approve Exercise/testing activities • Pre-test & check point activities • Conduct test • Post test activities • Report submission • Update plan • Review & approval • Endorsement • Design awareness & training program BCM Lifecycle Activities & Deliverables Financial Review Stakeholder Information AGM Information 123 Governance Review of Sustainability Activities