2018 UEM Edgenta Annual Report

REVIEW OF SUSTAINABILITY ACTIVITIES - SOCIAL Building Internal Trainers in Property & Facility Solutions (“PFS”) As part of the development of internal trainers within the PFS division, two sessions of the Train-the-Trainer & In-House Module Development programme were carried out in 2018. Certified by the Human Resources Development Fund (“HRDF”), the programme focused on areas such as HSSE, Technology, Quality, Strata and Operations, and resulted in the development of over 20 in-house training modules. The programme involved 22 employees, from Central and Southern regions, identified by the PFS Management to lead specific areas of expertise within their scope of services. 16 PFS employees from the Sales Team completed the 3 months ‘Professional Consultative Sales Programme’ which includes classroom interventions, on-site observations and one-on-one coaching sessions. The outcome saw a refinement to the sales structure, highly effective sales review meetings and high-performance sales coaching ecosystem inculcated within the division. Strengthening Financial Capabilities & Safety in Infrastructure Services It is crucial for employees in the finance division to understand how the organisation’s operating activities are captured in the financial data or reports. In 2018, 334 employees from the division underwent Financial Reporting & Analysis (“FRA”) training, which resulted in an 85% improvement on financial knowledge and competencies. In total, eight sessions were conducted for 189 FRA Level 1 employees and an additional seven for 145 FRA Level 2 employees. Meanwhile, 172 employees of the division completed nine sessions of a Defensive Driving programme conducted in collaboration with Petugas Lebuhraya to increase the awareness of safe driving behaviour, enhance their defense driving skills and improve their overall driving skills. Creating High-Performance Team in Asset Consultancy Leadership & Behaviour Teambuilding programme was held over three sessions between September and October 2018 involving 368 employees to further improve organisational agility, internalise our corporate values, boost teamwork performance and foster innovation and creativity. In an effort to equip employees with knowledge on basic and advanced applications of the Deighton’s Total Infrastructure Management System (“DTIMS”) software – a maintenance analysis tool software acquired from Deighton Canada for the PLUS Performance Based Contract model – the Group organised two workshops that benefitted and certified 19 in-house experts within the Asset Consultancy team. The Group also facilitated a three-day Flood & Stormwater Modelling and Management workshop in August 2018 for 15 Asset Consultancy engineers to help them better understand stormwater management, as well as the concepts and application of hydrology and hydraulics in road and infrastructure projects. RM6.7 million was invested in capability building of our people both towards functional and technical competencies enhancement Management Discussion & Analysis UEM Edgenta Berhad Annual Report 2018 About UEM Edgenta Chairman’s Statement 102