2018 UEM Edgenta Annual Report

REVIEW OF SUSTAINABILITY ACTIVITIES - SOCIAL People Development Our people are our greatest asset and it is important to invest and help them reach their full potential through continuous learning and development. During the year under review, RM6.7 million was invested in capability building of our people, both towards functional and technical competencies enhancement, excelling customer experience, leading teams’ technical certification, technology development and building internal trainers. During the year under review, an average of 4 training days per employee were recorded, covering 16,861 training days. The programmes focus programmes for the year covered three broad categories: • • 20% in Leadership and Behaviour • • 49% in Technical & Functional • • 31% in Health, Safety, Security and Environment including Quality Management Certifying Skills & Building Experts in Healthcare Support The Malaysian Ministry of Health (“MOH”) has made it compulsory for Hospital Facility Managers, Facility Heads and Engineers to undergo the Certified Healthcare Facility Manager Programme (“CHFM”), a one-year programme facilitated by the International Islamic University Malaysia (“IIUM”) aimed at increasing competency and enhancing knowledge in the areas of Facility Management, Operations, Maintenance, Financial and Customer Relations. In 2018, the programme produced 51 graduates with one of UEM Edgenta’s employees – Abdul Haris Ismail, named as Overall Best Student. This was the second consecutive year for a UEM Edgenta employee to be awarded as Overall Best Student. In addition, a total of 218 employees – 185 from Facility Engineering Maintenance Services (“FEMS”) and 33 from Cleansing Services (“CLS”) – received the Malaysian Skills Certificate for having successfully demonstrated skills outlined in the National Occupational Skills Standards (“NOSS”) based on prior experience and achievements. WE IMPACT PEOPLE AT MANY POINTS IN THEIR DAILY LIVES IN OUR OPERATIONS, HOSPITALS, TRAVELLING ON THE ROADS, AND IN THEIR HOMES AND OFFICES WHICH IS WHY EVERYTHING WE DO HAS THE WELL-BEING OF THE PEOPLE IN MIND. Abdul Haris Ismail (far right) was named the Overall Best Student out of the 51 students who graduated from CHFM Financial Review Stakeholder Information AGM Information 101 Governance Review of Sustainability Activities