2018 UEM Edgenta Annual Report

GROUP STRATEGY - OUR BUSINESS MODEL Operational Excellence Develop and ensure we have best-in-class processes, systems and relentlessly find ways to improve procurement efficiency and operational productivity in order to lower cost without compromising service quality and delivery. Organisational Excellence Drive performance culture and put utmost priority on our people competency and human capability training, where all employees will be hired based on their potential to be leaders in the organisation and be provided ample opportunity to undergo continuous training and development on technical & leadership skills to improve efficiency and effectiveness. Client Solutions Constantly having a client-first mindset when originating, scoping and delivering our offerings customised towards different clients’ needs while creating sustainable value generation. Our Six Focus Areas Our Resources Financial Capital (refer page 76 – 77 for further information) Human Capital (refer page 56 – 57 for further information) Technology & Innovation (refer page 31 – 33 for further information) Brand and Reputation (refer page 62 – 63 for further information) What We Do Infrastructure Solutions Infrastructure Services Asset Consultancy Asset Management Healthcare Support Property & Facility Solutions Management Discussion & Analysis UEM Edgenta Berhad Annual Report 2018 About UEM Edgenta Chairman’s Statement 22