2018 UEM Edgenta Annual Report

CHAIRMAN’S STATEMENT 64 Chairman’s Statement REVIEWOF SUSTAINABILITY ACTIVITIES 96 Economic 99 Environmental 101 Social MANAGEMENT DISCUSSION AND ANALYSIS 68 MD/CEO’s Statement 72 CFO’s Review 74 Key Performance Indicators 76 5 -Year Group Financial Summary 78 2018 Group Quarterly Performance 80 Group Statement of Value Added 81 Group Financial Calendar 82 Investor Relations 86 Market review 88 Business Review 88 Healthcare Support 90 Property & Facility Solutions 92 Infrastructure Services 94 Asset Consultancy ABOUT UEM EDGENTA 14 About Our Report 15 Vision, Mission and Values 16 Overview of UEM Edgenta 17 Our Presence 18 Key Offerings and Core Sectors 20 Key Highlights 2018 20 Business / Non-Financial 21 Financial 22 Group Strategy 22 Our Business Model 24 Business and Sustainability 25 Stakeholder Engagement and Materiality 28 Strategic Focus Areas: 2018 Achievements and 2019 Priorities 31 Technology and Innovation 34 Key Risks and Mitigation 36 Governance Overview 37 Contributions to United Nations Sustainable Development Goals 38 Corporate Structure 39 Corporate Information 40 Board of Directors 42 Board of Directors’ Profile 52 Key Senior Management’s Profile 56 Organisation Structure 58 Milestones 60 Media Highlights 62 Awards and Recognition 2 1 3 4 Half a decade ago, we embarked on a journey of continuous improvement to achieve operational excellence. We have broken boundaries and introduced new technologies, processes and solutions, thus redefining the standards and impacting the industries we serve. Our people believe in teamwork and in delivering results together. Our openness to embrace innovative technologies is showcased on the cover with a robotic hand and a human hand coming in contact. We leverage on our expertise and seize every opportunity to grow and sustain as a leader in Asset Management and Infrastructure Solutions provider in the region. B R E A K I N G B O U N D A R I E S D E L I V E R I N G R E S U L T S T O G E T H E R